Digital Product Owner - Mobile Engagement & Self-Service

Job no: 501534
Work type: Permanent - Full Time
Location: Melbourne
Categories: Information Technology, Retail Markets

  • Launch mobile features that make energy self-service effortless
  • Flexible hybrid working with only 3 office days & 2 days work from home
  • Energy Discounts | Career Growth Opportunities | Purpose-led Work

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

We understand that flexibility matters when considering your next role. Let us know your requirements, and we’ll carefully consider how we might accommodate them.

About the role

We are looking for a Digital Product Owner to join our Commercial Mass Market team within Retail Markets. Reporting to the Product Manager, you’ll help translate strategic vision and strategy into actionable well defined work items. You’ll own and manage the journey backlog, breaking down epics into clear user stories with defined acceptance criteria, ensuring the development team understands the purpose and scope of each task.

Why you’ll love working here

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

What you’ll do

  • Lead the advancement of digital self-service capabilities, focusing on usage, billing, payments, and account management.
  • Drive mobile-first experiences for both traditional and new energy products.
  • Guide features from concept to delivery to ensure a continuous flow of customer and business value.
  • Collaborate closely with Business Analysts, UX and Experience Designers, content leads, SMEs, and technical specialists.
  • Refine requirements, validate assumptions, and prioritise work based on business value, technical complexity, and customer impact.

Your experience

  • 5+ years’ experience in digital products preferably as a product owner or business analyst, with a focus on web customer self-service platforms and mobile apps.
  • Proven experience in leading a cross-functional team to successfully deliver strategic and tactical digital experiences
  • Strong influencing, storytelling, verbal, and written communication skills with the ability to align technical and non-technical stakeholders to deliver against target outcomes
  • Personal resilience and the ability to remain calm under pressure
  • Energy industry experience is beneficial but not required

Please note this role requires full working rights within Australia.

This role is ideal for a resilient and strategic thinker who thrives in dynamic environments and is passionate about delivering seamless digital experiences that put the customer first.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.

We look forward to hearing from you.

Click ‘Apply’ to submit your application.
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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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