• Deliver compliant and efficient administrative coverage, directly contributing to customer satisfaction
• Bring exceptional People Management capability to lead through change and drive positive engagement
• Enjoy working within a complex system landscape and get excited by refining and improving processes
• Attractive hybrid work model | Energy Discounts |Career Growth Opportunities

Alinta Energy is one of Australia’s biggest energy retailers, generators and developers with over 1.1 million customers. Australia’s energy system is undergoing the biggest transformation in its history and we’re right there with it. We’re investing in and developing large-scale renewables and storage projects as part of our ongoing effort to provide our customers with reliable, affordable and sustainable energy.

We understand that flexibility matters when considering your next role. Let us know your requirements, and we’ll carefully consider how we might accommodate them.

About the role

As the Team Leader - Sales Operations, you will be responsible for managing the Sales Support function within the Nationally dispersed Commercial & Industrial team at Alinta Energy. This pivotal role will report into the Head of Operations and oversee a team of Sales Support Officers ensuring efficient and accurate contracting, billing, and customer service delivery. Your leadership will foster a cohesive and engaged team, driving process improvements, embedding change as we uplift our systems and ensure adherence to regulatory requirements.

Why you’ll love working here 

We’re a welcoming bunch who put our energy into being the best company we can be. For us, this means shared respect, great communication between teams, acting on our ideas, and looking out for each other’s wellbeing. There are plenty of great perks, from flexible working to a long list of exclusive Alinta benefits.

What you’ll do

• Lead and mentor the Sales Support team, fostering a positive and collaborative work environment.
• Oversee the accurate contracting and billing processes, ensuring customer satisfaction and retention.
• Implement process improvements and initiatives to enhance operational efficiency and regulatory compliance.
• Liaise with the Head of Operations to align team goals and priorities with business objectives.
• Respond to customer inquiries and escalations, ensuring timely and effective resolution.

Your experience

• Experience in sales operations within the energy industry
• Proven experience in a leadership role, managing teams in a fast-paced and customer-focused environment.
• Excellent communication and interpersonal skills, with the ability to build strong relationships.
• Demonstrated ability to drive process improvements and implement change initiatives.
• Strong attention to detail and problem-solving skills and the ability to build this capability in your team.

Please note this role requires Australian or New Zealand Citizenship, or Australia Permanent Residency.

This role is best suited to a proactive individual who has experience working within a complex and deadline driven environment.

Like what you’re seeing?

If you like the sound of this, and you’ve got experience in a similar role, we’d love to talk to you. Come and discover better together with Alinta Energy.

We are a 2025 Circle Back Initiative Employer – we commit to respond to every applicant.

If your application progresses, we will need to complete background and pre-employment checks, such as immigration checks, reference checks, criminal background checks, qualification checks, and additional checks for roles related to finance.

Our Diversity Commitment

Alinta Energy offers a truly diverse, safe and supportive work environment. As an equal opportunity employer, Alinta Energy encourages applications from any qualified person, including First Nations Australians, members of the LGBTQIA+ community, people of all ages and people living with a disability. We are also proud to be a WORK180 Endorsed Employer and we are committed to advancing women’s careers.o

We look forward to hearing from you.

Click ‘Apply’ to submit your application.

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